Personal data
The data needed for your order, how it is shared and your rights.
What we collect
Your name, phone number and IP address are stored encrypted, together with the product requested and the page you came from. They are shared with the commercial partner, then the call centre and carrier, to confirm and deliver the order. The delivery address is confirmed by phone.
Why we use it
To call you back, confirm and deliver the order, provide follow-up and identify duplicate or fraudulent requests. We do not sell your data.
Audience measurement
The website counts visits without cookies and never links them to your name or phone number.
How long we keep data
Request data is stored in encrypted form without a time limit for follow-up and customer service. It is not deleted automatically; you can request deletion at any time.
Your rights
To access, correct or delete your data, or object to its use, email contact@sonilia.com. You may also contact your country’s data protection authority.